Ecommerce Executive | Cult Beauty

Life at THG Beauty 

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. 

About Cult Beauty

Who is Cult Beauty? Well, we’re a beauty-obsessed team who share a common goal — to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site.

To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We’re a close-knit family that recognises that our collective and community are much more valuable than the sum of their parts. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society.

 

Why be a Ecommerce Executive at Cult Beauty? 

We are looking for an enthusiastic ECommerce Executive to join our team and support the management of our digital platform. Responsible for the website KPIs, supporting the growth strategy & driving the website forward, the eCommerce Executive will work with their team to achieve the website KPIs and support the execution of onsite marketing & trading plans. Responsibilities will include site merchandising across landing & list pages, working with digital teams on the 360-activation of our Cult Beauty campaigns, monitoring key onsite metrics and executing exciting new brand launches across our 300+ brand portfolio. The successful candidate will be highly motivated and will thrive working at fast agile pace.    

As a Ecommerce Executive, you’ll:  

• Ensure the website is kept up to date and merchandised with core trade & marketing activations, gifts with purchases, banners, new in products/brands and regularly updated category pages 
• Set up of promotional & marketing codes to support daily trade performance  
• Work collaboratively with marketing teams to identify new and innovative ways to drive traffic to the site as well as developing and improving traffic from existing channels 
• Monitor key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc, and working with marketing channels to improve performance across these metrics where necessary 
• Use analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales and measure performance  
• Execute brand launches across site, site navigation amendments, design outputs & reporting mechanisms for upcoming projects and development implementations 
• Report on trade & promotional performance in the weekly trade meeting, sharing highlights and learnings with the wider team.  

What skills and experience do I need for this role? 

• Strong understanding of and interest in eCommerce marketing and the beauty industry  
• Experience within a fast-paced organisation in an e-commerce/marketing role is preferable  
• Proactive, able to demonstrate initiative and to drive activity within deadlines 
• Excellent organisational skills with great attention to detail 
• Manages their time efficiently, enjoys problem solving and finding effective yet scalable solutions  
• Results oriented, able to confidently present KPIs and discuss learnings 
• Team collaborator working closely with other teams in the business  

What’s in it for me? 

Career Development 

• Access bespoke development programmes that have been designed and developed by our in-house L&D team. 
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. 

Enhanced Leave 

• 25 days annual leave plus bank holidays. 
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! 
• Enhanced maternity and paternity pay, depending on length of service.  
• Up to 10 days compassionate leave. 
• Buy back up to 3 days each year. 
• Unlock 2 days volunteer leave after 12-months. 

Wellbeing Support 

• Access face-to-face and virtual appointments with our in-house GP. 
• Access our in-house CBT therapist. 
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.  
• State-of-the-art on-site gym. 
• Access to our on-site physio. 

Other Perks 

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme. 
• Subsidised bus pass from Manchester City Centre to our ICON office.  
• Up to 50% staff discount on THG brands. 
• On-site staff shop. 
• Access to on-site barber. 
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. 
• Anniversary gifts when you hit 5 and 10 years of service.