EDI Technician - Beauty

Location: Icon 1, WA15 0AF

About THG Beauty

We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team. 

About Finance at THG

Finance at THG is a rapidly growing and evolving team, covering all areas of finance from central functions such as accounts receivable and payable, treasury, tax and internal audit, to specific commercial teams for each of our divisions; Beauty, Tech, Consumer, Health and Brands. As the business expands and takes on new challenges in the form of acquired businesses or new ventures, finance is there to support every step of the way, leading to dynamic and challenging roles – no two days are the same! Common characteristics among our team are the ability to drive change, adaptability and resourcefulness, to ensure we can keep pace with the business, without compromising on financial control or sales performance.

About the Role

Reporting into the Senior AP Governance Officer, the primary responsibility of the EDI Technician is to engage with external suppliers and their EDI providers to efficiently and effectively implement a successful EDI connection between the supplier and the respective entity within THG Beauty. This is a key role to increase automation and reduce manual invoice processing, saving time and money for both parties.

The EDI Technician will be a subject matter expert for EDI and, will execute the process in line with the EDI onboarding process, and will be responsible for the ongoing account management of each EDI supplier.

Responsibility is to manage the flow of work through effective LEAN techniques, observing all key business controls to ensure all work completed under the remit is ‘right first time’.

The EDI Technician identifies poor processes suggesting workable solutions and escalates any business critical issues to the Senior AP Governance Officer.

Responsibilities:

Performance Delivery

• Effectively and efficiently communicate with external Suppliers and EDI partners
• Obtain agreement to the technical requirements with the supplier EDI provider
• Collaborate with suppliers to gather initial data required to create a ‘test’ environment, linked to supplier’s test environment.
• Create TEST documents
• Monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
• Work closely with external and internal stakeholders
• Follow the EDI onboarding process
• Track progress effectively to achieve agreed Go Live date
• Deliver ongoing account management for each onboarded EDI supplier
• Support any crossover with EDI Customers in our Order to Cash Department

Process Management and Improvement

• In liaison with the Senior AP Governance Officer identifies and implements continuous improvement initiatives
• Run Monthly EDI Meeting with key stakeholders
• Continually evaluates EDI processes ensuring training material is produced
• Keep abreast of latest developments and legislation which will affect policies/processes in the relevant process area
• Provide Reporting on Performance vs Target for EDI

Requirements:

• Ability to oversee full end-to-end EDI Supplier process
• Experience working with EDI partners and the ability to demonstrate knowledge of EDI technical process and a history of onboarding businesses via EDI
• Office IT literate, preferably with advanced MS Excel skills
• Experience of working in a Shared Service centre or similar working environment
• Sage or any other ERP systems knowledge
• Track of high performing standards
• Track of high standards Customer Service

Qualification (one or more of the following):

• Qualified by Experience
• Educated to Degree level or equivalent
• Fluent in English verbal and written
• One or more relevant European Languages an advantage

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.