Senior Regulatory Officer - Beauty

Location: Icon 1, WA15 0AF

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About Compliance & Regulatory and the Role

The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Nutrition and Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein. 

As a Senior Regulatory Officer, you will take a leadership role supporting the Regulatory & Compliance Manager, in ensuring compliance across multiple global territories and supporting business growth through regulatory excellence.

Responsibilities:

• Oversee and maintain compliance for product formulations, labelling, and marketing materials across key global markets (EU, USA, Asia, ASEAN, Australia, MENA).
• Develop and implement tailored regulatory strategies for new product launches, market expansion, and emerging markets.
• Maintain an up-to-date database of ingredient acceptability and usage levels across territories, providing guidance to NPD teams.
• Provide guidance on product claims for labelling and marketing materials, ensuring accuracy, compliance, and alignment with regional regulations.
• Oversee the availability and accuracy of essential product information (e.g., PIFs, Certificates of Analysis, RM Data, Test Reports) for all SKUs.
• Lead international product registrations and license applications, compiling dossiers and liaising with external agents and regulatory authorities.
• Partner with Marketing, Legal, Operations, Supply Chain, and Customer Services teams to integrate compliance into the broader business strategy and resolve consumer complaints where necessary.
• Build and maintain strong relationships with regulatory authorities, certification bodies, and third-party consultants to facilitate compliance and approvals.
• Manage, mentor, and develop a team of Regulatory Officers and Graduates, fostering continuous improvement, engagement, and professional growth.
• Regularly review policies, procedures, and reports to ensure compliance with evolving regulations and internal standards, proactively identifying and addressing potential compliance risks.
• Stay updated on global regulatory changes, communicating updates and implications to relevant teams and ensuring the upkeep of a comprehensive suite of applicable regulations and guidance documents.

Requirements:

• Extensive knowledge of regulatory frameworks for cosmetics and chemicals, including labelling, advertising, and retail standards for skincare, haircare, body care, and colour cosmetics.
• Familiarity with the New Product Development (NPD) process, formulation evaluation, and lifecycle compliance.
• Experience with international product registration processes, including dossier compilation and approvals.
• In-depth understanding of industry-standard practices in the cosmetics sector.
• Strong leadership and team management skills, including the ability to mentor and train junior team members.
• Excellent organisational skills, with the ability to manage complex workloads and prioritise effectively.
• Attention to detail with a meticulous approach to compliance documentation.
• Strong communication and interpersonal skills, capable of liaising with senior stakeholders and external regulatory bodies.
• Proficiency in IT tools (e.g., Excel, Word); experience with formulation management systems (e.g., Coptis) is desirable.
• Commercial awareness, balancing regulatory expertise with business objectives to support corporate growth.

Benefits:

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.