Time & Attendance Advisor

Location: Omega, Warrington, WA5 3TP

About Central Functions

Central Functions is an integral part of our business, comprised of dedicated teams and individuals who keep our entire operation running smoothly. They make sure everyone gets paid on time, materials are sourced and delivered promptly, legal obligations are met, and our health, safety, and security are top-level.

About the Role

We have an exciting vacancy for a talented individual to join our team located within the HR Shared Service function. You will be part of a collaborative team that are pro-active and driven with a “can do” attitude. The team operates with a personal and friendly approach to ensure the employee lifecycle function associated with T&A is a positive experience.

This role involves working closely with employees, Managers, HR and Payroll teams to ensure compliance with company policies. The successful candidate will be adaptable to change and have the skill and ability to hit the ground running. If you have previous experience of working in a fast-paced environment and enjoy working in collaboration with your colleagues, then this role is for you.

Responsibilities:

Under the guidance of the Time Management Lead you will be responsible for the following:

• Oversee the accurate entry and tracking of employee time & attendance records and resolve discrepancies.
• Ensure the accurate logging of overtime when required and highlight any queries to Managers.
• Accurately onboard and process new starters in the T&A system.
• Exit leavers from the system in a timely manner, including reconciliation of banked hours to avoid under/overpayment of final salary
• Daily liaison with the Payroll teams to discuss any changes that would impact pay. (Future shift changes, late leavers & entity changes)
• Processing any Change of terms for employees within the T&A system, liaising with HR colleagues on agreed timelines for smooth transition.
• Working closely with HR Shared Services & HR People teams both on/off site to resolve any issued raised relating to shift changes, absences and holidays.
• Generate Management Information reports daily for employees absence & holidays.
• Daily reporting on missing clocking times & anomalies to Managers via email or Teams support channels.
• Provide new Manager training & support on the T&A System either face to face or via Teams with supporting Training Manual.
• Provide refresher training to existing leads as and when requested.
• Create bespoke reports for the different sites on request. (Cost Centre, headcount, location, etc.)
• Working closely with Time Management Lead to validate hours, timesheets before submitting the final report for payroll processing.
• Keeping up to date with mandatory training courses set by the company.

Requirements:

• Experience of working in a similar role would be advantageous.
• Experience/Knowledge of Time & Attendance systems would be advantageous.
• Strong computer skills, confident in the use of Excel to include V-Lookups and pivot tables.
• Excellent communication skills both verbal and written to ensure recipient receives a “Right first time” resolution to their query.
• Excellent attention to detail.
• Flexible approach around busy periods & payroll deadlines.
• Can adapt well to changes and updates within the business.
• Proactive with a positive attitude.

Benefits:

• Competitive Salary

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.