EDI Technician - Beauty

Location: Icon 1, WA15 0AF

About THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

About Finance at THG

Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability. 

Why be a EDI Technician at THG? 

Reporting into the Senior AP Governance Officer, the primary responsibility of the EDI Technician is to engage with external suppliers and their EDI providers to efficiently and effectively implement a successful EDI connection between the supplier and the respective entity within THG Beauty. This is a key role to increase automation and reduce manual invoice processing, saving time and money for both parties.

The EDI Technician will be a subject matter expert for EDI and, will execute the process in line with the EDI onboarding process, and will be responsible for the ongoing account management of each EDI supplier.

Responsibility is to manage the flow of work through effective LEAN techniques, observing all key business controls to ensure all work completed under the remit is ‘right first time’.

The EDI Technician identifies poor processes suggesting workable solutions and escalates any business critical issues to the Senior AP Governance Officer.

Responsibilities:

Performance Delivery

• Effectively and efficiently communicate with external Suppliers and EDI partners
• Obtain agreement to the technical requirements with the supplier EDI provider
• Collaborate with suppliers to gather initial data required to create a ‘test’ environment, linked to supplier’s test environment.
• Create TEST documents
• Monitor and troubleshoot EDI transactions, identifying and resolving any errors or discrepancies in a timely manner to ensure a smooth flow of information.
• Work closely with external and internal stakeholders
• Follow the EDI onboarding process
• Track progress effectively to achieve agreed Go Live date
• Deliver ongoing account management for each onboarded EDI supplier
• Support any crossover with EDI Customers in our Order to Cash Department

Process Management and Improvement

• In liaison with the Senior AP Governance Officer identifies and implements continuous improvement initiatives
• Run Monthly EDI Meeting with key stakeholders
• Continually evaluates EDI processes ensuring training material is produced
• Keep abreast of latest developments and legislation which will affect policies/processes in the relevant process area
• Provide Reporting on Performance vs Target for EDI

Requirements:

• Ability to oversee full end-to-end EDI Supplier process
• Experience working with EDI partners and the ability to demonstrate knowledge of EDI technical process and a history of onboarding businesses via EDI
• Office IT literate, preferably with advanced MS Excel skills
• Experience of working in a Shared Service centre or similar working environment
• Sage or any other ERP systems knowledge
• Track of high performing standards
• Track of high standards Customer Service

Qualification (one or more of the following):

• Qualified by Experience
• Educated to Degree level or equivalent
• Fluent in English verbal and written
• One or more relevant European Languages an advantage

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.