THG Ingenuity

THG's proprietary complete ecommerce platform that powers digital experience and retail for FMCG, beauty and retail brands globally, creating a seamless experience for consumers.

As well as being a third-party ecommerce solution, THG Ingenuity is the operational infrastructure and digital hub which supports THG Beauty and THG Nutrition, delivering excellence throughout the supply chain and customer experience.

THG Ingenuity	2023	2022	2021
External Revenue	154.0	159.5	146.3
Adjusted EBITDA	9.0	19.1	40.4
Adjusted EBITDA %	1.3%	2.5%	5.4%

ELEMIS
COCA COLA
HOMEBASE
DUFRY

Ingenuity's capabilities sit within three sub-businesses, key to a complete digital commerce solution

THG Technology

Since inception around 20 years ago, the Group has continually invested in building its own ecommerce software specifically designed for the retail of consumer goods globally. Solutions include the Group’s highly scalable enterprise platform that powers ecommerce for brands; hosting infrastructure ranging from dedicated servers and cloud hosting to managed services; fulfilment technology including warehouse and delivery management systems and warehouse automation; and fraud management and detection software.

THG Operations

Encompassing global fulfilment from a network of sixteen warehouses in strategic locations across the world, manufacturing of nutrition and beauty products in owned and operated BRCAA/A grade facilities in the UK, US and Poland, customer services and sustainability solutions from carbon offsetting and consultancy to plastic recycling.

Close-up of a person taking a photo on a DSLR camera

THG Digital

THG’s integrated marketing ecosystem brings together digital marketing, media, creative content production, translation and digital services to create a holistic, data-driven digital marketing strategy across channels, driving scalable and cost-effective customer acquisition.

What does the Ingenuity platform integrate?

Advanced ecommerce software technology, THG’s global real-world infrastructure, and digital brand-building capabilities specific to THG. This includes a turnkey ecommerce platform, global warehousing, product manufacturing, marketing and much more.