Conference and Banqueting Manager - King Street Townhouse Hotel

 

JOB DESCRIPTION: 

Location: Manchester City Centre
Position: Full-Time, Permanent
Hours: 40-45 hours per week, variable shifts including evenings and weekends
Salary: Competitive, reflecting your skills and experience

Immediate Start Available

King Street Townhouse Hotel is seeking a dynamic Conference & Banqueting Manager to lead our events team and ensure exceptional service delivery across all hotel events.

The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing & event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall. The hotel prides itself in its reputation for special events and occasions. As such we are very popular for christenings, wedding parties, anniversaries and birthday celebrations. In addition to this we also have regular corporate banquets and events. Explore more about King Street Townhouse Hotel here.

 

PRIMARY ROLE RESPONSIBILITIES

• Lead and supervise the Conferencing & Banqueting team, ensuring service consistency and exceeding guest expectations
• Manage all aspects of hotel events, including corporate meetings, weddings, and leisure events
• Work closely with the Food and Beverage Manager to maintain quality and service standards
• Organize and coordinate day-to-day operations of events in a structured and professional manner
• Collaborate effectively with departmental supervisors and team members to achieve common goals
• Ensure compliance with statutory requirements and uphold brand standards
• Manage customer relationships and exceed guest expectations consistently
• Innovate and introduce creative ideas to enhance event experiences
• Maintain exceptional attention to detail and think creatively to solve challenges
• Continuously develop team members through training and development initiatives
• Demonstrate strong leadership and communication skills to inspire and motivate the team
• Utilize excellent knowledge of wines and strive for continuous improvement

BENEFITS:

• Exclusive room rates for you and your family
• 20% off dining at our hotel, 50% off at Hale Country Club & Spa
• Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
• In-person or video GP consultations, discounted prescriptions, and physiotherapy
• Increasing annual leave with service, plus your birthday off
• Continuous learning and development opportunities
• £250 bonus for referring a friend
• Complimentary meals during shifts and provided uniforms
• Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
• Access to in-house Wellbeing Program
• Pension scheme for financial stability

APPLICANT REQUIREMENTS:

The successful applicant will have/be:

• Genuine enjoyment and passion for managing corporate and leisure events, including restaurant operations
• Sound knowledge of planning and executing various types of meetings and events
• Creative and innovative personality with a proactive approach to problem-solving
• Exceptional attention to detail and ability to think outside the box
• Highly organized with the ability to prioritize workload effectively
• Commitment to continuous learning and development
• Strong communication skills and ability to lead and motivate a team
• Confident in customer interactions and managing guest expectations
• Positive 'Can-Do' attitude with a drive to exceed guest expectations
• Excellent knowledge of wines, WSET qualification desirable

ABOUT THG EXPERIENCE

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team. Explore more about THG here.

 

APPLY

To apply, please send us your up to date CV using the link below. Visit our THG Careers page to learn more about current opportunities – we’d love to hear from you!