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Food and Beverage Assistant - King Street Townhouse Hotel and Spa

Canteen staff at the company canteen cash register

Job Category

Operations

Division

THG Experiences

Location

UK, Manchester

Job Type

Part-time

About THG 

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.  

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Food & Beverage Assistant

We are currently recruiting for an experienced Food & Beverage Assistant to join us at King Street Townhouse Hotel and Spa 

We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.

 

Benefits include:

  • Fantastic bedroom rates for yourself and F&F
  • 20% off dining at King Street Townhouse Hotel
  • 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership
  • Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
  • Onsite GP (avoid the waits!)
  • Onsite physiotherapist
  • Annual leave entitlement rising every year with service plus your birthday off 

 

About THG Experience

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.

 

Main Duties of the Role

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, and 6th-floor south terrace. 
  • Welcome members and guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with club security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

 

Requirements

  • Able to work under pressure
  • Previous experience and knowledge of food and beverage
  • Great attitude towards work & colleagues
  • Desire to learn new skills
  • Experience working in a diverse environment
  • Good communication skills
  • Team-working skills
  • Self-motivated
  • Good people skills

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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