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Merchandising Admin Assistant | Cult Beauty

Canteen staff at the company canteen cash register

Job Category

Merchandising

Division

THG Beauty

Location

UK, London

Job Type

Full-time

About THG 

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.  

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

 

Life at THG Beauty

We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty and the beauty subscription box brand Glossybox. And our portfolio of premium brands includes the likes of ESPA, Ameliorate and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers to ensure brands can reach their audience anywhere in the world. It’s an incredibly exciting time to be joining the team.

 

Who is Cult Beauty?

Well, we’re a beauty-obsessed team who share a common goal — to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we   only sell the products that truly  blow us away  and  publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We’re a close-knit family that recognises that our collective and community are much more valuable than the sum of their parts. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society. 

 

Why be a Merchandising Admin Assistant at THG? 

You will be joining a passionate, category-led Merchandising team who are responsible for the end to end management of stock within the business. From planning and managing intake into the business, and maximizing the stock profile to drive sales and profit, you'll work in collaboration with buying, trading and commercial marketing to drive product opportunities, build brand relationships and meet business targets.

As the Merchandising Assistant will support the team with key administrative tasks as well as purchase order raising and managing the delivery schedule which includes chasing and tracking of orders to ensure goods are delivered in the agreed lead time. Working with household beauty names such as Charlotte Tilbury, Le Labo and exclusive brands to Cult like Glow Recipe and Saie.

 

As a Merchandising Admin Assistant, you will:  

  • Be responsible for the end to end Purchase Order management with long term focus on reaching optimum on site stock availability; ensuring accurate input of orders, sending PO's to suppliers & ensuring all orders are on track to meet critical dates.
  • Keep track of daily supplier communication regarding orders placed and upcoming deliveries, alongside maintaining and updating the delivery schedule daily with current progress of POs, flagging any opportunities or concerns of key launches and sales impact to line manager.
  • Be responsible for running the DS & uses it to identify any issues in achieving intake targets & working collaboratively with AM with availability at the forefront of decision making.
  • Be accountable for launching product live on site - ensuring all pricing, product information and imagery is in place.
  • Oversee and be responsible for both general maintenance Price Changes and markdown moments in line with Trade calendar – ensuring accuracy and in line with agreed brand margins across multiple currencies.
  • Review and resolve inbound issues with Supply and Warehouse teams; liaise with suppliers and buyers to resolve queries, communicate any shortages/ overages for key bestselling lines.
  • Support the AM and Merchandiser with excel reporting, analysis, data entry and general administrative duties.

 

Role Requirements:

  • An excellent communicator both internally and externally.
  • Organised, self motivated and a key team player.
  • Time keeping to ensure deadlines are met.
  • Attention to detail.
  • Uses initiative to solve problems.
  • Flexible in order to meet the needs of a fast paced trading environment.
  • Experience using Microsoft packages, especially Excel.
  • Previous work experience in a highly details administration role.


What’s in it for me?

Career Development

  • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
  • Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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