The Hut Group (“THG” or the “Group”), the global, consumer brand & proprietary technology group pre-eminent in Beauty and Wellness, today announces its £10 million aid package to support vulnerable communities, key workers and emergency services in Manchester, the UK and its international markets during the COVID-19 crisis.
THG is donating £5m of aid directly into the Manchester area, the base of its Headquarters and where 5,000 of its 7,000 workforce live and work. After discussion with both Manchester City Council (“MCC”) and the Greater Manchester Mayor’s office it has been agreed that the £5 million of aid from THG to Manchester is to be made as follows:
- £1 million immediate cash donation split between two charities; £0.5m to We Love MCR (the Lord Mayor of Manchester’s charity) which is supporting groups and charities responding to the coronavirus issue in the city of Manchester through its Covid-19 community response fund; £0.5m to the Greater Manchester Mayor’s Charity which helps homeless people across Greater Manchester.
- £4 million of critical products and services, which are currently in acute shortage across the world. These critical products will be distributed across key sites in the region, including NHS staff on the frontline, working long hours in the fight against Covid-19. These key products will also be distributed to the more vulnerable people in the region.
In recent weeks, THG has been racing to meet rapidly increased global online demand for essential vitamins, foods, supplements, personal care & hygiene products. This resulted in THG announcing 500 new Manufacturing and Distribution jobs across its UK, European, US and Asia operations.
Accordingly, a further £5m of aid is being pledged by THG to areas outside of the North West, including international markets.
THG is the world’s largest online Nutrition and Personal Care business, through global brands such as Myprotein, Myvitamins and lookfantastic. Through in-house manufacturing of key nutritional supplements, vitamins, personal care and hygiene products, THG is in a unique position to offer essential production support to the nation’s COVID-19 efforts.
THG has transitioned part of its manufacturing capability to produce hand sanitisers to help meet the exceptional global demand, and will be giving £1m free hand sanitisers to people who otherwise can’t access them, as a part of the aid being provided.
THG has also pledged all 70 rooms in both of its prestigious Manchester city centre hotels – Great John Street Hotel and King Street Townhouse. These hotels will be available at no charge to support both NHS staff and Greater Manchester Police who are working away from their families over the next three months. The luxury ensuite bedrooms will be fully staffed and catered, with THG’s fitness and wellbeing brand Myprotein supplying ‘grab and go’ bags of nutritious snacks and supplements for emergency workers to take with them each day.
THG maintains world-leading measures to monitor and safeguard the health of all colleagues working across the group, including fulfilment and production centres. In addition to temperature checks and social distancing measures across all sites, this week sees THG installing thermal imaging technology across operations, ensuring the well-being of all colleagues can be monitored in a touchless and scalable manner.
Over recent weeks, the Company’s sizable in-house catering team has also been redeployed to deliver the following:
- one million meal packages and food parcels for vulnerable people in the North West, namely food banks and local people who cannot access supermarkets
- giving every THG employee at the Warrington Omega facility a ready-to-cook free meal for two people to take home at the end of each and every shift. This reduces the need to visit busy supermarkets, protecting the well-being of our colleagues. This equates to c5,000 packages (c10,000 meals) a week.
The COVID-19 support pledge follows the recent announcement that THG has created 500 new roles at its manufacturing and fulfilment sites, equating to £10 million going back to the local economy and providing significant employment support during the economic disruption from the COVID-19 outbreak.
Matthew Moulding, Founder and Chief Executive Officer of THG, said: “THG is a major global player in the manufacture and retail of Nutrition, Vitamins and Personal Care products. These are unprecedented times and THG has an obligation to support those in need, not only as a major regional employer, but because we have the ability to do so. Everyone at THG wants to help in any way they can. Manchester and the surrounding areas are our home and we have a huge sense of loyalty to the local community.
“Many of the products we produce are currently beyond the reach of many due to recent spikes in global demand. This is why we are working together with both the Mayor’s office and MCC to reach those who need help the most. This partnership means we can better support our incredible emergency services, key workers and local authorities, who are doing the whole of the UK proud throughout this crisis.”
Sir Richard Leese, leader of Manchester City Council, said: “This is a remarkably generous move by The Hut Group which, as a manufacturer and retailer of essential nutritional and personal care products, will provide a big boost to the city’s collective efforts to tackle coronavirus and its impacts.
“It reflects the sense of wider social responsibility and commitment to the city which THG have demonstrated since they first arrived here.
“The Hut Group is a shining example of how Manchester-based businesses are rising to the occasion during this difficult time, in both delivering essential products and safeguarding employees through the introduction of extensive precautionary measures since January 2020. It’s this sense of shared purpose which will get us through this challenge.”
Mayor of Greater Manchester, Andy Burnham, said: “This incredibly generous donation by The Hut Group shows Greater Manchester business at its best. These are challenging times for us all and it means so much to see one of our most successful home-grown companies stepping forward and giving back to our communities. The Hut Group’s support will enable us to provide better support to homeless people as well as recognise the selfless work of our heroic NHS staff and other frontline workers. I hope this announcement will provide inspiration to other businesses to do what they can to help us get through this together.”
For more information, please contact:
The Hut Group (THG): Viki Tahmasebi, viki.tahmasebi@thehutgroup.com, 07966 028340
About The Hut Group
The Hut Group (THG) is an international online retailer and technology company. Founded in 2004 by CEO Matthew Moulding, Manchester-based THG now operates 178 localised websites, retailing goods in 169 countries. In the year to 31 December 2019, the Group grew sales by 24% to £1.14bn, with 66% of sales generated internationally. More than half of THG’s sales come from its own brand products. THG owns Lookfantastic and Myprotein amongst other brands operating primarily in the beauty and wellbeing sector.
About THG Ingenuity
THG Ingenuity is THG’s end-to-end ecommerce platform, powering THG’s own business as well as those of brands and retailers around the world. THG Ingenuity comprises access to THG’s international infrastructure across warehouse fulfilment, digital content studios and event spaces, an end-to-end proprietary software solution required to operate and scale retail brands, and a suite of in-house consultative and management services across trading, marketing and brand strategy. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled brands globally and now powers 3rdparty brands on a SAAS basis.
THG Ingenuity is partnered with leading retailers across the globe, including Procter & Gamble, Johnson & Johnson, Groupe L’Occitane, PZ Cussons Beauty and Nintendo. THG Ingenuity helped the Group dispatch over 80 million items during the year ended 31 December 2019 to customers across the world and saw THG reach the top of the Sunday Times profit track for two consecutive years.